Maintenance Subscription
Keep your simulator in peak condition with our comprehensive maintenance plans. Regular servicing, priority support, and exclusive discounts.
Why Choose a Maintenance Plan?
Peace of Mind
Know your investment is protected with professional maintenance and priority support.
Minimize Downtime
Regular preventive maintenance catches issues before they become problems.
Expert Technicians
Our certified technicians know every component of your simulator inside and out.
Cost Savings
Discounted repairs and included services provide significant long-term savings.
Choose Your Plan
Select the maintenance plan that fits your needs. All plans include our core maintenance benefits.
Essential
Basic coverage for home setups
- Annual on-site inspection
- Software updates
- Email support (48h response)
- 10% discount on repairs
- Basic cleaning & calibration
Professional
Comprehensive coverage for enthusiasts
- Bi-annual on-site inspections
- Priority software updates
- Phone & email support (24h response)
- 20% discount on repairs
- Full cleaning & calibration
- Motion system tuning
- Remote diagnostics included
Enterprise
Tailored solutions for commercial clients
- Quarterly on-site inspections
- Same-day emergency support
- Dedicated account manager
- 25% discount on repairs
- Spare parts inventory
- Staff training sessions
- SLA guarantees
- Multi-unit coverage
Frequently Asked Questions
What does a maintenance visit include?
Each visit includes a full system inspection, cleaning, calibration check, software updates, and a detailed report on system health.
How do I schedule a maintenance visit?
Simply contact our support team via phone, email, or WhatsApp and we'll coordinate a convenient time within your service area.
Can I upgrade my plan mid-year?
Yes, you can upgrade at any time. We'll prorate the difference and apply it to your new plan.
What areas do you cover?
We provide on-site service throughout the UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, Oman, and Pakistan.